CONSULTANCY + SERVICE DESIGN

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CONSULTANCY + SERVICE DESIGN +

for Oracy-Driven Inclusive Environments

Led by Charlotte Wood, a specialist in speech, language and communication development with deep cross-sector experience in education, the arts, and inclusive programme design.

Charlotte Wood is a consultant in inclusive communication, oracy-informed service design, and the creation of language-rich environments across education, health and the arts.

Charlotte is a qualified Speech and Language Therapist and senior education leader with 20 years’ experience across schools, the NHS, and the arts.

Who We Work With

🔹 Schools & Trusts

Supporting mainstream and specialist settings to design inclusive communication programmes, embed oracy across the curriculum, and build confident, reflective teaching teams.

🔹 Media companies & Broadcasters

Verbal Diversity works with media companies, broadcasters, and creative teams to shape inclusive, accessible content—from scripting, visual design, live coaching, and editing consultation to presenter coaching and on-set support and post-production accessibility. Whether producing educational series or artistic programming, we ensure communicative inclusion is embedded at every stage.

🔹 Community & Cultural Teams

We partner with museums, libraries, outdoor learning teams and cultural organisations to design pioneering, communication-inclusive programmes that nurtures connection, creativity and belonging across generations.

Our work champions inclusive engagement — from our original play based Story Club model that helped families understand and respond to diverse communication styles, to Nature Communication, a creative methodology that connects children and adults through sound, movement, environment and co-regulation in outdoor spaces.

We specialise in helping teams co-create public experiences that shift mindsets — engaging communities in new narratives around voice, inclusion and expression.

We also support programme development, funding bids and cross-sector impact planning, helping organisations evidence the value of communication inclusion across health, education, arts and cultural participation

🔹 Performing Arts Organisations & Drama Education Providers

Working with theatre groups, drama schools, local and national drama school networks and large-scale companies to shape accessible, expressive programmes that bring diverse voices to the stage.

Core Services

Consultancy & Strategic Programme Design
CPDL & Staff Development
Oracy & Communication Curriculum Support
Inclusive Practice in Arts & Community

🔹Consultant in Inclusive Communication and Language-Rich Environments, with 20 Years’ Cross-Sector Expertise

Charlotte led NHS service development, shaped inclusive school curricula, and supported national creative education projects — including Create Speak Thrive (Trestle Theatre) and the Teacher–Artist Exchange (Letchworth Garden City Heritage Foundation).

She blends therapeutic insight with educational strategy — drawing on evidence-based tools like metacognition, role play, growth mindset, oracy frameworks and mnemonic approaches to support meaningful communication for all learners.

Charlotte has consulted with inclusive arts organisations including Oily Cart and Bounce Theatre, providing CPDL, community engagement strategy, and support for families navigating communication needs and neurodivergence.

Still active in frontline practice, Charlotte brings real-world insight to every project — helping build inclusive, ambitious communication environments that support professionals, families, and young people alike.

Learn More